Friday, March 5, 2010

Am I Cool Enough for an iPhone?

This is the question I have been asking myself since losing my iPod in December. I'm up for a phone upgrade and it could be nice to have them all in one, but am I cool enough to join the iPhone club? In the Apple commercials I always seem to connect with the PC guy. I've always had basic phones, don't really text or surf the web. So can I pull it off? I couldn't when I thought I would be charged $500 for one, but when I found out I qualified for a $200 one, all of a sudden my heart started shifting. Maybe I'm not the Apple guy now, but maybe I could be if I had the phone. I've become a red heels girl, surely I can become an iPhone girl to boot. (Do iPhoners use the phrase "to boot?")
Either way, I've made the plunge. Though narcissistic that I am I decided I didn't want the one easily accessible at the store, no, I wanted to buy one online so as to get it engraved with "Sariasis." So I bought one, and three days into anxiously awaiting it's arrival I discovered I sent it to the apartment I haven't lived in for two years. Turns out, after hanging out with various Apple and FedEx representatives for an hour, you can't reroute a package (at least not an iPhone) until FedEx has made at least one delivery to the original address. At first I thought this was absolutely ludicrous. What if the person who's now living in my apartment accepts the package? Am I out of luck? The nice man at FedEx told me they shouldn't accept the package, it won't have their name on it. To which I responded (quite sensibly, I thought), no one asks after the name on the package, neither the carrier nor the recipient, because who sends a package somewhere they don't live? I know I don't, why would anyone else? They didn't really have any satisfactory answer to that so I went back to Apple, where a very sweet girl assured me that, while that is the policy (for security reasons I think I understand), if someone should be there to accept the package, Apple will do some investigation and hopefully get me my phone.
I was appeased and am now praying that whoever lives at my old address isn't home on Monday to make off with my new endeavor into coolness. And if they do, I pray they will be nice enough when either Apple or me come knocking to retrieve said endeavor. Tune in next week for the exciting conclusion!

A week later . . .
Turns out they let anyone have an iPhone whether they're cool or not. FedEx was kind enough to reroute my package without it going to the old address first. Yay!! I excitedly powered it up only to find out that the seemingly super simple activation process was not so easily mastered. So off to my local AT&T Wireless store I toddled. Turns out the process was not easily mastered by them either. It took two very nice individuals a solid hour plus to figure out what had gone wrong and how to correct it.
But ah wonders of wonders they did and I went home to finish the job only to find out that while I had a new phone I didn't have contacts. Somehow they had gotten lost in the transition. Not that I have that many friends, but I really am that lazy that I didn't want to have to re-enter all of them. So I called AT&T this time to spend yet another hour plus on the phone with yet another very nice person. This young woman was quite possible the most hysterical customer service person I have ever had the pleasure of dealing with. Though at the end of the hour she could not help me. She directed me to the Apple customer service that had closed moments before. Argh! Though not in the "I hate this stupid @!&$* phone," but in a "Sheesh, silly Sara and her silly this-phone-had-better-be-worth-it" sort of way.
I then spent the next hour or so fiddling with my phone and all the cool new apps I found. And somewhere along the way, I found the magic key to unlocking all my contacts. Ah Heaven itself. I wished there was a way of getting a hold of my cute AT&T rep just so I could tell her the happy news. I just knew she'd be so proud of me. It's too bad there is no way of doing that. That's a very long story to say that after multiple hours invested with the nice people of FedEx, Apple, AT&T (both in store and on the phone) I now have an iPhone.

Anyway, it's been a couple of days, and while I'm learning to overcome new addictions associated with the phone, I have to say, it's kind of cool. And maybe I can be cool too.

3 comments:

Claudia said...

How funny that you buy an iPhone to replace your lost ipod, and now you've already lost the iPhone! Hahaha.

I don't know that I'm cool enough for one, though I like the idea of it. I just don't use my phone that much. Also, I used "to boot" in my previous comment on your penn announcement, so I guess that means that I'm nnot cool enough. Sigh...

melissa said...

Only you could be so positive about spending hours on the phone with people that couldn't help you!! Way to accentuate the positive my lovely sister.
melissa

Jen Hicks said...

Sorry you had so many problems. It is totally worth it though! I love this phone. You need to download the kindle app for free an see how you like reading on the I phone. I am reading Guernsy Literary and the.... That book;). Why does it have to have such a long name? Anyway, this is the first book I have read on the phone. I also love having the map feature as my new yellowpages and my scriptures on my phone. We need to talk Iphone!